Issue: Almond growers cooperative is sued after wood splinters show up in almond candy, resulting in a recall and lawsuit by the candy manufacturer against the growers and the processing plant.

Growers’ Defense strategy: Flow chart demonstrates how almonds are processed before being shipped to the candy manufacturer. Splinters occur in step 5 (middle row, left) as wooden hopper is slammed against frame, flaking off splinters into the almonds.

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